Here’s what you’ve gotta do: If you don’t have an account – that’s ok, you can still return your products. Please note estimated shipping times include processing time at the warehouse and are calculated from the date the order is placed. To return an item please follow the steps stated in ‘HOW DO I RETURN … Print a returns labels on our Returns … Most of the information you, the customer, provide us with happens when you’re engaging with us and our brand. We may also receive information from you via you entering one of our competitions, participating in any feedback questionnaires around your shopping experience with us, or from any communication you may have with our customer services team. Just follow the process below: 2. Please return items in their original packaging. Copyright 2021 ReBOUND Returns. You can return your item to us and place a new order to receive the item of your choice. QTY PRODUCT CODE DESCRIPTION SIZE REFUND REASON CODE REASON FOR RETURN 1 Looks different to image on site 2 Ordered more than one size 3 Arrived too late 4 Poor quality/faulty 5 … Shipping. Returns must be made at your own cost. Consider this your guide to all things privacy related. Complete the returns note that came with your parcel and pop it into the parcel with … If this is the case then we can reasonably decline your refund. Head to our returns portal here. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Unfortunately, we are currently unable to process exchanges. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. If more than 1 order is being returned, you will need to create separate returns for each. Unfortunately we do not refund postage/shipping charges on US orders. Need to return? Please remember to keep your proof of postage. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Shop the latest women's fashion at PrettyLittleThing. You may not use any “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or … Click here to start. Please ensure that lingerie and swimwear items are tried on over your own underwear. TSB Returns Ltd. VAT Number 200932158 Copyright 2020 ReBOUND Returns. Beauty products and accessories cannot be returned. Sorry you have received a faulty item! Once we have confirmation of your parcel being received by ReBound we will issue your credit; this usually takes up to 5 business days. Intelligent Returns The world’s smartest online returns platform client login Ready to return? Check your order history and select the order you want to return. Remember to include a copy of your delivery note / order number. You can return your purchase in a few simple steps by using ReBOUND. PrettyLittleThing Terms & Conditions; Lost your delivery label? Returning from USA RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! All Right Reserved. If you have chosen a home collection then the courier will arrive at your chosen pick-up address on the date and time requested. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. 7. Please select your country . There are a couple of other ways to cancel your contract with us. 5. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find here. Confirmation; Please complete the required fields to help us retrieve your order details . Simply login to select your item(s) for return. If your parcel is more … This could be from anything from browsing the site, to purchasing and registering for an account. Quick and easy returns through our Returns Portal! You’ll find these alternative methods below: Email us: customer.services@prettylittlething.com. At PrettyLittleThing, we’ve got your back when it comes to your style and those all-important personal details. Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. Please enter your tracking number or order number. TSB Returns Ltd. VAT Number 200932158 You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s). Please note these prices are as above, regardless of the size of the parcel … Received your PrettyLittleThing garms but aren’t 100% in love? Your refund should be processed within 14 working days of you dropping your parcel off. Articles défectueux - Veuillez envoyer une image claire du défaut de votre article au service client. Copyright 2021 ReBOUND Returns. Vous pouvez contacter notre service client en cliquant sur l’onglet «Contactez-nous ici». Returning via eParcel Return means you should get your refund within 5 business days of dropping off your parcel. When creating and registering an account, you may provide us with personal information including your name, email address, delivery address, phone number, credit card details, date of birth and other general marketing preferences. For a full breakdown on what items are eligible to return please see ‘WHAT IS YOUR RETURNS POLICY?’. A privacy reminder from PrettyLittleThing. Please note that some delivery options may require a printer. RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued.Print off, attach to your parcel and take to the post office. Repack your unwanted items with all of the tags still attached, ideally in the original packaging. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. You must have JavaScript enabled in your browser to utilize the functionality of this website. Download your returns label here, and post back to us from your local post office. You can return your item to us and place a new order to receive the item of your choice. Make an account here. Privacy Policy HOW LONG DOES IT TAKE TO PROCESS MY RETURN? TSB Returns Ltd. VAT Number 200932158, Terms and conditions You can now use eParcel Return to send back your unwanted items. Send Returns to: Pretty Little Things 1660 W Lake Houston Pkwy, Ste 504 Kingwood, TX 77345 . For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. For hygiene reasons, pierced jewellery is non-refundable. Package up your unwanted purchase with a note inside including your name and order number (you’ll find this on your confirmation email). If you do not want to use the portal, you can obtain an address label here and organize a return via the post office. Return Request; 3. TSB Returns Ltd. VAT Number 200932158 Hit us up below.FYI - If you’re getting in touch regarding an order, don’t forget to include your order number. You`ll then receive a full refund as per the policy above. This must match the details that you gave to the retailer when you purchased your items. Need to return? 2. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Copyright 2021 ReBOUND Returns. Please return using a standard trackable service. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. As soon as we have processed your refund, you will receive an email notification. No worries, we offer returns. All Right Reserved. Services: the services that We are providing to you to return your Parcel to the Retailer; Terms: the terms and conditions set out in this document; and We/Our/Us: TSB Returns Limited a company registered in … The eParcel Return service costs $4.00 per order. Unfortunately, we are currently unable to process exchanges. Go to our returns … Wanna join our gang? A returns label for your local returns center will be included in your parcel. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. Still need our help? Please enter your ReBOUND tracking number. Pretty Little Things ships to the United States. Returning from UK – many drop off points are operating at a … Location. Powered by Intelligent Returns. You can return your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service. JavaScript seems to be disabled in your browser. Follow the simple instructions on-site – you’ll only need your order number and email address. In the interest of hygiene, please do not remove the seal. Return items to PrettyLittleThing for Free with Parcel Connect. If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Items must be returned within 28 days of receiving your order. This payment can be made with either a credit card or PayPal. 3. Please enter your tracking number or order number. California Transparency in Supply Chains Act. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. You may need a printer to print your label, the portal will let you know which options are available for you. Please enter your tracking number or order number. If you have chosen a drop off service, take your return to the most convenient drop point. Follow the simple … Visit the ReBound portal below, follow the instructions and drop your parcel off at the specified drop off point: AU - Click here NZ - Click here The ReBound returns service costs $9.99 AUD / $14.99 NZD – … Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! 1. Returning from UK – many drop off points are operating at a … All Right Reserved. If you’re a customer in the EEA, you get 14 days to cancel your contract with us. Vous pouvez retourner votre achat en quelques étapes simples en utilisant ReBOUND. Just follow the process below: 1. 6. 4. All Right Reserved. View Recent Orders delivered to you by Fastway Couriers. We are unable to deliver to APO/FPO … Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Veuillez noter que certaines options de livraison peuvent nécessiter une imprimante. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. All Right Reserved. This service is fully tracked, cost effective and stress-free. Please select your country; Germany; This value is not validThe … COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures. For more information please see our full privacy policy. TSB Returns Ltd. VAT Number 200932158 To return an item please follow the steps stated in ‘HOW DO I RETURN AN ITEM?’. Please follow the process below for returning your parcel to us. We're sorry but we are unable to offer a free returns service. Hit refresh on your wardrobe and discover thousands of this season's must-have looks and trends online at PLT. You can then track the status of your return until it is delivered to the retailers return … Copyright 2021 ReBOUND Returns. 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